Broker Assist - for Bed and Breakfasts and Guest Houses

BROKER ASSIST

Broker Assist has been introduced to attempt to make your life as a broker easier when you are dealing with BnB SURE by cutting down on your work load and we hope you – the Broker – will find it so.

 

  • 10 Point Service Promise
  • Access To Claims
  • Windscreen Claims
  • Sms To Email
  • Quote Desk
  • Quote System
  • Dictionary
  • All Forms

Our service promise to you and our mutual clients.
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The above link saves you having to send those tiresome reminders when you have the information available to you at all times and which is updated every time there is any movement on the claim. This is the only section of Broker Assist that is password protected for your client security
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Remember those tiresome days of having to run around on windscreen claims. No more! If a client calls you to say his or her windscreen is broken simply ask them to call 0800 55 66 77 and press “5” to go through to the PG Glass call centre and they will handle everything. Let the insured do this as questions such as “where is the vehicle at present” and “when would suit you for the work to be done” are asked and you may not have this information.

How often have you, as a broker, been with a client after hours and needed to advise us of a change to the policy and your computer is at your office or at home. With this facility it is simple. Send us an email off your cellphone. Simply sms to 082 000 4004 (be sure to save this number in your phone under “BnB SURE SMS to email”).

Start your sms with the email address of our staff member you want to send this to, leave a space after the email address and type your message that gets delivered as an email. To keep a copy for your self simply change the email address to your own and send it again. All done and nothing more to worry about on the matter.

Example of the sms: info@bnbsure.co.za Please add to policy BBxxxx in the name of Fred’s B&B, a Nikon camera valued at R25,000 with effect from 01/01/10. Regards Joe Blocks, Able bodied Brokers.

Our office hours quote desk is there to assist you with any quote required and will generally turn quotes around in under 24 hours. Simply send a quote to: quotes@bnbsure.co.za

If you prefer to work out the quote yourself then our new quote management system is the answer you have been looking for. Please send an email to Lindsey or Simone and you will be registerd on the system within 24 hours. To access our Quote System please click here

As much detail as we can give you about the cover, the interest groups and terms used in the industry.

The dictionary is available in “hard copy” or on the website www.bnbsure.co.za should a copy be required. If a “hard copy” is required please contact your usual branch who will be happy to provide one.
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All necessary forms such as Proposal forms, Claim forms, Inventory forms and the Needs Analysis, etc. are also on “Broker Assist” and can easily be printed off “Broker Assist”.
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